Self-Doubt is Debilitating
True story - 20 years ago I didn’t feel worthy of a $25,000.00 salary!
After 9 years of raising our daughters, I began the difficult task to return to the workforce, was turned down for every job I applied to and told my skills were ‘out-of-date’.
It felt horrible to be rejected, but what was worse was how I felt about myself. I remember sobbing to my husband ‘Who will ever pay ME $25,000 (the going rate) after being out of the workforce; all I am is a stay-at-home Mom!’
For us, it was the right decision for me to leave work to raise our family. Yet the shame of being seen as just a ‘housewife', made me feel so inferior to others. Just imagine how little confidence I had and what I projected to would-be employers?
It took me years to recognize that these doubt-filled feelings of being inadequate and 'less than' others were born from a broken internal monologue and low self-worth.
I didn't believe in myself.
Many people struggle with self-doubt or inferiority to others; you hear it in the stories they tell. It usually sounds like this: ‘I am not old enough’, ‘I’m too old’, ‘I don’t have enough experience’, ‘I’m not good enough’, ‘I don’t have the credentials, ‘No one see’s me as a leader’, ‘ I’m a new immigrant'. Unfortunately, just like me, these are also the beliefs that hold them back.
Since our society is hardwired to compare, compete, and judge how we stack up to one another it shouldn't be surprising we are hard on ourselves. But the stories we tell our self are usually cruel - filled with negative assumptions, judgements and even boldface lies!
The good news is, also like me, not only can you overcome the stories and lies you've been telling yourself, but also re-write your future to be filled with success!
Steps to Overcome Self-Doubt
Here are five steps I use to overcome self sabotaging doubt, improve self worth and plot the path to success.
Step One - Become Aware Of Your Story
First, notice the negative story you say. What does your rhetoric sound like? Really listen to those words. Better yet, catch yourself saying it aloud to someone else. What shame or inferiority are you carrying around? Can you hear it? If not, the people who know you well will already know it, so just ask them!
These negative stories show up as the excuses you use whenever you consider an opportunity but don’t pursue it! What is holding you back?
For me, it was "I'm just a housewife, who would hire me?"
What is yours?
Step Two - Check the Facts
I can confidently say that most of the internal chatter you tell yourself are lies! Time to do some fact checking.
Step Three - Look in the Mirror
Reflect. Make a long list of your strengths and what makes you uniquely you! Think about what assets you've been told you have. Consider how you accomplish tasks, what are your stand-out qualities, or the strong points that have carried you through your life.
Brainstorm the list with others to identify all gifts and traits you bring to the world. These are your truths, and your super powers!
There is only one YOU and each of us have different attributes. Often negative self-doubt overlooks your greatness and focuses on the wrong characteristics! I can pretty much guarantee you were short-changing yourself.
Step Four - Reframe the Story
Change how you speak about yourself. Use the unique skills do you possess. Reframe by reviewing those attributes and how they positively impact others.
Redefine your experience - what you have spoken down about could well be a positive adventure or mountain you climbed! Reinvent that narrative - think about what it says about your character.
Create a new script then practice using it. Focus on finding the jewels that benefit or provide value to others.
Example: Here was my truth ...reframed:
Step Five - Be Your Best Friend
Learn to love who you are. Have faith and trust in your own abilities. I say "be your own best friend."
Many people find positive affirmations to be helpful to quiet their internal critic and self-doubt. Take the reframing you discover and build positive affirmations to replace the BS as it surfaces, just like a best friend would say to you! Best friends would not talk to you the way you’ve been talking to yourself.
You're damn good - now tell yourself that regularly! Learn to toot your own horn. Best friends find opportunities to lift you up!
Put your list on sticky notes where you can see them and practice saying them out loud to really hear them. Best friends help you stay in touch with reality.
Know That You’re Not Alone
You don’t have to be out of the workforce for 9 years like me to struggle with self-doubt. Yet, so many people toil with these feelings. Few really stare down their deepest doubts.
The good news is once you tune into to a more accurate view of yourself you’ll soon realize that there is nothing that can stop you from moving forward. NOTHING!
You have plenty of talents and skills to offer and the more you 'own' your own greatness, the more you can overcome that negative voice to succeed!
If you are struggling to move forward, find support so it doesn’t take you as long as me! Close friends, family or mentors can help you discover what makes you great.
If you prefer to go it alone, I have a self-discovery tool you are welcome to use to help you get started (no email needed, it is a pdf to save).
Or reach out to me when you’re ready to hire a trusted coach and adviser to push you past any of your perceived limitations!
Not only have I been there myself but I’ve also helped countless people break through to accomplish their dream goals; I’d be honoured to help you too!
There is just no doubt about it, YOU are absolutely worthy of much more!
When talking about success Oprah Winfrey said "Everybody has a calling. And your real job in life is to figure out as soon as possible what that is, who you were meant to be, and to begin to honor that in the best way possible for yourself."
So how do you do that?
When you were young, whether you knew it or not, your parents hard-coded you with a definition of success. This influence not only drives YOU to try to succeed in the way you have done but it may have prevented you from tapping into your greatest strengths and passion.
Your parent’s success norms were established from what was important to them, determined by the circumstances and experiences THEY knew to be true.
As we grow up, we seldom challenge these built-in assumptions or stop and reflect on what we are doing to redefine ‘what does success mean…to me’.
The result for many, is an ongoing internal battle; chasing somebody else’s idea of success, guilt-ridden, filled with negative self-talk, feeling stuck or unfulfilled.
Self-Discovery Takes Work
When working with new coaching clients, one of the first questions we tackle is ‘what does success look like for YOU!’ We do this through a series of questions and in-depth discussion.
Self-discovery to figure out ‘who you are and who you’re meant to be’ takes work. It means thought provoking introspection and reflection about what success really means to you. While it may feel a bit overwhelming at first, you’ll soon reveal clues into what you are good at and where to begin for meaningful progress best suited to the real you.
The definition of your success and the meaning you attribute to it differs from one person to another – it is made up of guiding principles (values), beliefs and desires. It is yours and yours alone to determine.
It all starts with getting to know yourself really well, reflecting and observing all that you know about YOU.
Are you ready to dive in and create your own journey to success? If so, then this post is for you! Below is a personal discovery assessment to help you begin your own journey. Print your own copy to write on.
Personal Discovery Assessment - Blueprint for Success©
For some people, the questions may feel daunting to answer; there is no rush, take your time. It’s perfectly OK to chunk into a few questions at a time, pick the easiest ones first or just talk it out with someone you feel comfortable with.
Each question will help you probe deeper into ‘who you are and who you are meant to be’.
Be very specific and thorough with your answers; take whatever time you need to think about each question to answer fully.
(Click here to download a free Blueprint For Success© to write on)
What Does Success FEEL Like to ME? (check all that apply)
Now armed with this wealth of information, begin to look for patterns and reveal the clues of ‘who am I, what are my gifts’ – what picture do you notice emerging?
Observe how aligned you are on your current path with what you see as success – are you close or is there work to be done?
Once you see the gap you can begin to make your success plan – your blueprint. There are always steps you can take to begin a new journey, a change in direction or even to start all over if needed!
Create Your Success Plan
Success begins as soon as you create the right mindset and take meaningful action in the right direction! There are a variety of tools and methods you can use to understand 'who you are and who you are meant to be', you can begin the journey whenever you are ready.
If you are looking for help to connect the dots from your current situation to a more fulfilling future, then look no further – reach out today for candid guidance and a coach who will be in your corner!
Photo credit: Daniel McCullough CC0 Unsplash
Time to go – those words rang through my head when I caught up with a work-friend I hadn’t seen in years, when she told me about her job.
It all came back to me, the dreadful soul-sucking heaviness when my old job became absolute drudgery.
Looking back, I knew in my heart it was time to go but I continued to persevere, pushing myself to do work that wasn’t ‘me’. I told myself that it was a good job with good pay so I’d be crazy to think about leaving …it even had a pension, and who leaves that at my age!
That is her situation too; she is suffering in a job that no longer serves her and she feels so stuck.
What About You?
It seemed so obvious to me as I saw my friend pushing herself to continue. I saw how weary she was that day, even though she just took a vacation.
Others can see it, even when you can’t. Your family, your friends – they know you are not OK and they worry, especially as we’ve all heard what stress can do.
The thing is, when you are doing unbearable work, a job that doesn’t make you feel valued or are working for a bad boss you shut down after awhile.
So let me be clear if this is happening to you….It. Is. Time. For. You. To. GO!!!
Plan to Get Out!
You may be thinking, easy for you to say Elaine, you don’t have three kids going through private school, one needing braces, a mortgage coming up for renewal [enter all of the other ‘what gets in the way of you making a change’].
I get it, timing will never seem right, but let me tell you something – you are no good to anyone else when you are miserable.
In fact, if you don’t make a change for the better, your body has this way of forcing you to slow down or taking time off, whether you like it or not –and yes it shows up as illnesses and injuries!
Pay close attention to the warning signs of stress to avoid becoming one of those heart attack statistics; this is no joking matter.
So, let’s look at what you can do right now to begin your exit strategy!
1. What If?
Remember when you were a kid; you were filled with limitless possibilities. Children naturally dream of all the things they CAN DO, it never occurs to them to squash those ideas and dreams! Yet as an adult we seem to shut down dreams so often that they just stop coming.
I tell my clients to set aside a few minutes every day where you allow yourself unfiltered imagination and take time just to dream. How you spend that time is up to you. It could be writing in a journal, sipping a perfect cappuccino or it might be walking on the treadmill – doesn’t matter how. This was a game changer for me – I took up painting and did a little each day and my mind exploded with possibilities!
What is important, is to allow your mind to be future-focused without filters. Ask yourself what if I did this, or that, and what else is possible? No bashing down any ideas, don’t try to justify them, just let them flow, no matter how elaborate or crazy they may seem. Just let your imagination of ‘what if’s’ open up again.
2. Give Me A Fricken Break, I’m Worth It!
When work became really stress filled for me, I knuckled down. I put my shoulder into it and pushed harder, believing that I could make it better by hard work. WRONG!
It may be how I was raised; you know...don’t give up! The old adage when the going gets tough, the tough gets going. Yah no, please don’t be like me! That is total BS.
Instead I want you to do the exact opposite! You see, you can’t consider options if you don’t allow yourself to take a break from the grind. Slow down, book coffees and lunches with people who ‘get you’ – by booking them, you will force yourself to make the time and build some support.
Talk to them candidly that you are taking some breaks because work is really getting to you. Remember, they likely already know, and chances are they will be happy to encourage you to take back some time for yourself.
3. What Are My Super Powers
I’ve mentioned this before. I received the greatest renewed perspective of myself, by asking people (some I had worked with long ago) ‘What did they remember most about working with me?’ I deliberately sought out people who I knew would be candid and truthful.
WOW! It was that very insightful feedback became a huge impetus to taking my next step!
What I learned, was that the impressions I left with others – like years ago - were actually consistent themes over many years. This wasn’t fluffy feedback! It was deep and meaningful context for how I made an impact and what I was known for (my brand…aka my super powers).
So reach out to people who will candidly share their recollections about YOU. The themes will emerge and you’ll discover the attributes that make you unique!
4. What Else Can I Be Good At?
If you’re like I was, then the job you are stuck in is not playing to your greatest strengths. In fact, it is likely much the opposite.
Take stock here, what would you rather be doing? I want you to think really practically here. This can be tough to do on your own, consider talking it out with a friend or confidante (or a coach).
What are you extraordinary at – what do you do better than many other people? What work/job or company uses or needs that very strength?
Hint: check for clues in the super power feedback.
5. Does My Resume Truly Reflect The Real Me?
Not everybody will be able to start their own business but everyone can use the same process I did for reimagining what the next gig should be.
Armed with the information you revealed through the steps above (1-4) I am confident the right options and/or roles, or even company for a better fit, will become clearer.
Now, consider what changes you need to make to your resume to ensure it reflects the capabilities you have for THAT right fit!
First, reflect on the most ideal job, then:
6. Who Can I Connect With In My Network?
So now you have inklings of the kind of work you really want. You’ve acknowledged that you are not the right place. You’ve begun taking breaks to release the stress. You’ve learned that you are pretty damn awesome BUT you definitely need to make a change that fits you better. You’ve also got a great start on a new resume and a renewed sense of direction.
The next step is to get out and start telling others what you are looking for!! Don’t narrow it to a job title, instead share a list of the kind of work you are great at and love to do.
When I say ‘network’, I mean everyone. It’s not to peddle your resume to, instead it is to connect personally, talk about the skills you want to use and ask others for ideas on jobs and companies they know you’d be a good fit for.
It still amazes me how connecting with people starts a cascade of serendipitous opportunities.
YOU Are Worth Making A Change!
You may find your next move doesn’t need to be drastic, it may be just a different position in the same company that will suit you better. It might be returning to something you did before!
Decide that you are worth making a change! Getting out of that work environment will lighten your life; improve not only your own quality of life but the lives of everyone who cares about you as well!
As I told my friend, the things you’ve been telling yourself about persevering and putting up with this job, is just fear of change. Fear is what holds us back to make a move.
It is times like this that a coach can be hugely valuable. Someone to be a sounding board, who can remain objective but also hold you accountable to be true to yourself!
Taking steps to re-imagine your future will unlock all sorts of opportunities. You just have to start. Drop me a note if you need a coach to get over the fear of change or need someone to guide you on the road to success!
Photo Credit - CC0 Pixabay
I will never forget the first time I received tough feedback. I was managing a government-funded employment centre at the time.
While working on a tight deadline to implement a new computer system, I was surprised when the Director called me to come to her office ASAP.
She told me my peer (Margaret, who I worked with every day) had raised a concern that needed to be addressed immediately. Margaret felt ‘intimidated’ by me and I made her uncomfortable. Instantly I became defensive – why didn’t she talk to me, what did I do, where was this coming from? Me… intimidating?
Margaret said I was impatient and judgmental, pushing her to explain how things were done. She felt I didn’t respect the work she and the team did and that I just wanted to ‘change everything’. It became obvious she didn’t know what I was doing; she was missing the context for why I needed information and how I was using it.
I felt bad that my actions were seen as overbearing but it was a pivotal moment. From then on I took more time to listen and explain before rushing ahead; I brought Margaret along as a partner. In the end, we formed a terrific working relationship and created a great new system!
Looking back, it was that tough feedback that helped me learn about my own direct style and how to flex my approach with others who were indirect.
While I can relate to what it feels like to receive tough feedback, I truly value the awareness you develop because of it. This is why I always recommend people become aware of their own style. You grow so much when you connect with people who are different than you.
Candour and Feedback Makes a Better Workplace
In today’s workplaces we often refrain from saying what needs to be said for a variety of reasons, we:
Feedback, the Breakfast of Champions
When someone cares enough to give honest, constructive feedback in a clear and helpful way it helps the individual grow and become more self-aware – just as I did. Yet according to Harvard Business Review, we actually all want the negative feedback you hate to give!
I’m not talking about the positive nice feedback here; I’m referring to candid and sometimes difficult to hear ‘real stuff’, often shielded from more senior leaders as you rise in an organization.
Cultivating a positive environment where it is safe to give and receive feedback openly begins with you, the leader. You set the tone by modelling trust and openness in every interaction, encouraging others to share their differing views.
Seek and Ye Shall Find
In each workshop I’ve done about feedback or candour it’s been surprising how few leaders ever received tough or candid feedback over their career! So it is no wonder they aren’t comfortable giving tough feedback to their team!
So how do you start to develop an environment for tougher feedback? You actually begin by asking!
How to Get to The Tough Stuff
Given the reluctance listed above, you may find it difficult to get open, candid feedback. Here are 5 things you can do to get people to open up:
It takes a little focus but based on my experience, candour is your best bet to creating the most highly engaged, super-charged high-performance teams!
Drop me a note when you’re looking for help to gather, receive or act on feedback! I conduct sessions with teams to uncover what issues are causing the most frustrations as well as coach leaders who want to stretch and improve.
photo by CC0 @cerpow on Unsplash
In part one of this series I introduced how to develop a competitive edge while leading difficult people. I began with “The Know All” (TKA) personality type.
For part two I’ll focus on another challenging personality, this one is seldom satisfied with the status quo and constantly wants to make changes!
The Revolutionary…. aka “TNT”
Making it Right
I often compare this type of person to Mike Holmes, the builder who seemingly blows up your house to fix all the wrongdoings done by previous contractors to ‘Make it Right’.
This kind of person on your team can really test you, pushing at every turn with complaints about process, hand-offs, policy or people. They expect you to fix it.
For the conscientious manager this TNT type is very draining to have on your team. You may pride yourself on good quality work like they do, however you’re more apt to be cautious and comfortable with subtle improvements vs high confrontation or making full-scale change.
These people can be rather domineering in conversations. They have strong opinions, and even though you may see value in their suggestions, they can be tough to redirect back to work.
Rather than doing battle with them, there are ways you can help to leverage their enthusiasm for the greater good!
Meet Sati – the Demolition expert
Lets take Sati for example (names changed). Sati works for a sales organization as a technical rep and has been there for almost 10 years. She is well liked by both peers and customers, so much so they turn to her to solve all sorts of problems. Sati has a habit of adopting other people’s issues, making them her own to solve, even when they are not in her domain.
Her Sales Manager Brian really struggled to get Sati focussed on her own deliverables. Almost daily she would come to him with yet another idea to change...well…pretty much everything. Many conversations began with “Why don’t we....”, “I don’t see why I have to…”, “Why can’t x department do…”. She just constantly challenged.
Brian was recently been promoted and knew Sati had some great ideas from working with her as a peer. As the days and weeks followed however, he found her increasingly frustrating to work with. Poking at him day in day out with yet another scheme she wanted him to undertake and fix, yet did not follow through on her own work.
Sati is a great example of this Revolutionary – TNT difficult person.
The TNT profile
The benefit of having a TNT person on your team – they are opportunistic, filled with ideas, usually very positive, they influence others, thrive on change, deal well with ambiguity and love problems to solve.
The key to leading a TNT person is hearing out their ideas and giving them accountability to see changes through. Set expectations for detailed change plans outlining the risks/rewards and benefits to implementing such a change. They do best when they are heard, given meaningful accountabilities with autonomy to implement and are trusted to get it done.
Caution for leading a TNT – they need a diligent leader to be available for them, not too hands on, yet someone who sets expectations, timelines then follows through. They need to be heard.
After Brian and I laid out a plan he implemented a few strategies:
In the following weeks Brian noticed a change in Sati. She stopped the incessant pushing and began to take ownership of some of the issues, working diligently to resolve.
Weekly they would meet to discuss progress and Brian began to mentor her on how to look deeper into the details. Sometimes she would actually abandon an issue but not until she had more thoroughly explored it and considered the impact(s).
Now Brian is well on his way to becoming a stronger leader and Sati is becoming a greater contributor, not only to the team, but also the organization.
For every difficult type of person there is another way to look at what they bring to your team. It can take some effort on your part but encouraging people the right way, who previously were a pain, can actually turn into a competitive edge toward a highly productive team.
Join/sign up for our blog updates (link in right margin), or visit often for other useful tips on leading people!
If you are tired of struggling to deal with a difficult person on your team (or your boss) and you’d like help to figure out how to communicate with them, send me an email. I have a kit bag full of different tactics that work!
Image: CC0 Unsplash @madeincartel
Recently, a client (we’ll call her Yvonne) reached out to me for assistance with a ‘know-all’ on her team. We had such great success improving their working relationship and camaraderie on the team that I decided to pass along some tips!
Many business leaders I talk to grapple with rebels or difficult personality types. Difficult people can test your every-last-nerve, yet once you figure out how to curb their behaviour by communicating effectively, you may discover a competitive advantage on your team.
Over the next few blogs, I will give you tips on how to handle some of the most draining types of people:
First up is the case of Alan – The Know All (TKA)
Alan – The Know All (TKA)
Alan was an effervescent, spirited, high-energy team member, who was very smart. He drove people crazy with his need to be right all the time and his non-verbal, superior behaviour in meetings (like eye-rolling, arms crossed, dismissive noises).
Trouble was that most days Yvonne found herself doing damage control when people complained Alan was difficult to work with. Alan spent all of their 1:1 meetings complaining about others who were unresponsive or uncooperative, inhibiting him from accomplishing his work and expecting Yvonne to set THEM right.
As a result, Yvonne found Alan to be a drain on her time and energy. Due to the culminating behaviour issues, Yvonne seriously questioned whether to keep him on the team despite the great work that Alan did.
After Yvonne filled me in on the many issues, it became obvious that Alan did not build rapport with others and his smug behaviour rubbed people the wrong way. So we set out a plan for Yvonne to begin providing Alan with meaningful and actionable feedback, immediately.
Alan fell into the TKA-The Know All profile:
The Know All profile (exhibits many of these traits)
The key to leading a TKA is to gain trust by showing them you are ‘in their corner’ but challenging them directly on their behaviour so they can see the impact of their current approach.
Caution to leading a TKA – always have your facts and data in order, never threaten or corner. Pick your battles wisely; focus on behaviour that gets in their way of success vs. labeling the person as a problem.
The benefit to having a TKA on your team – this type of person has tons of relevant information to draw upon, they are hard workers, creative problem solvers, decisive, action-oriented, have high standards, are adaptive, and are highly productive.
The root of Alan’s problems was that he made others feel dumb or undervalued – the more he touted his smarts, the more others did not want to work with him. They resented his approach because he never took time to value their input, he didn't create a relationship, he would talk too fast, not ask questions and express how frustrated he was in a variety of verbal and non-verbal cues.
So What Happened?
Once Yvonne began providing more directive feedback, Alan started making positive changes in his approach. Fortunately Alan knew Yvonne genuinely cared about his success and even though it was difficult to hear, he soon realized he came on too strong and decided to take her advice.
In a few short weeks, Yvonne began to hear from others that Alan was less combative and appeared more team oriented and helpful. Yvonne is now less stressed and has improved her own skills for giving AND receiving feedback.
So Difficult People or Competitive Edge?
For every difficult type of person, there are ways to connect to capitalize on the strengths they bring while correcting undesirable behaviour. It can take a bit of work on your behalf but building and encouraging diverse perspectives can be a competitive edge for a high performing team!
If you are tired of struggling to deal with a difficult person on your team (or even your boss) and you’d like to know how to better communicate with them, send me an email. I have many more strategies that work!
Do you know anyone similar to Alan? I'd be interested to hear what strategies work for you to manage their behaviour or if you have another difficult style you struggle with - please leave me a reply below!
Sign up for my blog updates (subscribe in the right-hand column) or bookmark the blog page. The next post one will feature: TNT – The Blow It Up Type – think of a ‘Mike Holmes’ like worker who sees many things that need fixing and thrives on change yet balks at routine work.
Photo Credit @ergepic from Pexels Creative Commons CC0
Last month we focused on the letter “S” – Steadiness of the DiSC behavioural style.
This month concludes the Style Talk Series as we focus on the profile “C” – Conscientious characteristics. You may also like to review the first two parts of the series focusing on the profile "D"- Dominance, or focusing on the profile "I"- Influence.
As previously mentioned, in each article I am highlighting real-life clients who tend to illustrate a strong profile of just one of the DiSC behavioural traits.
You will have different degrees of each behavioural style in your own profile but you tend to have a dominant style that many at your work will witness. How you behave compared to people with differing styles to you may be quite different, even when presented with the very same scenario.
Meet Nadeem (not his real name)
Nadeem is an Accounting Advisory Executive with a leading professional services firm. Nadeem has traveled the world, offering advice on accounting and risk management for 15+ years and is considered a leader in this field.
Nadeem has led large, matrixed teams, working on highly complex projects with large multi national corporations providing advice and guidance on Accounting and Tax.
We have identified for Nadeem that he needs to pick up on social cues and demonstrate interest in others. This includes taking a brief time in the first part meetings to greet people and chat for a moment, assess his audience then communicate in a way the other party feels valued.
Nadeems’s development plan includes coaching on relationship building. Some areas include meeting preparation; helping him to assess the people he will meet so he is more prepared to make the right first impression. Also we are doing DiSC assessments with each of his direct team to help him decode their styles. Lastly he is working with an internal mentor who has the exact opposite style to his so they can learn to appreciate their differences. In future this will arm him for analyzing people and provide a roadmap for flexing his communication style accordingly.
Do you know anyone like Nadeem? Or can you see yourself in his profile? He is a good representative of a strong “C” behavioural style.
Can you imagine how it may benefit to you to better understand your own DiSC style and how your style may impact others?
Once you see how your style affects people you work with, you can adapt accordingly.
Likewise as you leverage team dynamics using DiSC assessment, you can find ways to pair people for the best outcomes as well as anticipate where friction may occur.
Do you want your own DiSC Assessment?
Email me to reveal the secrets of success. Everything DiSC Workplace® assessment is a great tool to use with your whole team. This assessment will decode how best to communicate for your own success. It makes a great foundational piece for business planning, improving employee engagement and team development.
Not only will you receive a detailed report but I will also provide a confidential debrief that delves into your personal profile and/or team dynamic. Drop me a line when you’re ready to learn more about yourself and discuss potential career/leadership derailers so you know how to head them off!
Last month we focused on the letter “I” – Influence of the DiSC behavioural style and previously we focused on the “D”.
This month we will continue the Style Talk Series focusing on the profile “S” – Steadiness behaviours and communication characteristics.
As I mentioned before, the clients I highlight tend to be symbolic of a strong profile of just one of the DiSC behavioural dimensions, this month using the “S”.
In your own DiSC profile you will have differing degrees of each behavioural style. That said, people at work likely have observed your most predominant one because when you are under pressure your most dominant style usually shows up.
There is no perfect style, no right or wrong either; just like people are from different backgrounds, we each view a situation and react uniquely because we are approaching it from a different vantage point. This series is to help introduce the benefits of understanding your style.
Meet Melissa (not her real name)
Melissa is a Senior level Human Resource Business Partner for a global financial institution. Melissa has been in HR (different departments) for most of her 20+ career.
She currently supports over 40 executives (various levels) who collectively have over 2000 employees. Her day-to-day work is strategic, focused on providing business executives’ HR advice, shaping and implementing strategic plans. Melissa is keen to be promoted to VP level.
We have identified that for Melissa to move up, she needs to command more authority. Colleagues, leadership and clients enjoy working with her but to be ready for the next move she has to prove she can manage conflict directly and comfortably.
Showing she can stand her ground and be more direct in her communications will give senior leaders more confidence in her capabilities at the next level.
Melissa’s development plan includes coaching courageous confrontation, role-playing in a safe environment using real-life scenarios and critiquing conversations. Through routine practice she will develop comfort in finding her voice, without sacrificing her strong values for harmony.
Do you know anyone like Melissa? Or can you see yourself in her profile? She is a good representative of a strong “S” behavioural DiSC style.
Imagine the benefit to you to better understand your own DiSC style and how you impact other people?
Once you see how your style affects people you work with, you can modify appropriately.
Likewise when your team uses DiSC assessment as a development tool, you will better understand the dynamic of everyone within the team. Some people may be a lot like you when others are not, you will see how to get the best out of everyone when you learn how to communicate to their style.
Time for your own DiSC Assessment?
Email me to reveal the secrets of success. Everything DiSC Workplace® assessment is a great tool to use with your whole team. This assessment will decode how best to communicate for your own success. It makes a great foundational piece for business planning, improving employee engagement and team development.
Not only will you receive a detailed report but I will also provide a confidential debrief where we will into your personal profile and/or team dynamic. Drop me a line when you’re ready to learn more about yourself and discuss potential career/leadership de-railers so you know how to head them off!
Last month we focused on the letter “D” – Dominance of the DiSC behavioural styles.
This month we will continue the Style Talk Series focusing on the profile “I” for Influence behaviours and communication style. I personally relate most with this dimension myself, though not quite to the same extreme as my client.
As you will see, the client I am highlighting tends to be emblematic of a strong “I” profile which is just one of the DiSC behavioural traits.
You will have varying degrees of each behavioural style in your own profile but we all have our ‘go to’ dominant style that others tend to see, particularly under stress. Two people may react quite differently when presented with the same situation, depending on their dominant behavioural style.
Meet Daniel (not his real name)
Daniel is a Senior Vice President for a national Sales organization that employs 4000+ people across Canada. Daniel worked his way up to a senior level over 18 years of progressive moves.
He joined the company directly from University, when he began as an intern in Customer Operations gathering customer information from clients to prepare for year 2000 cut over.
For Daniel to continue to move up in the organization he must take more time to consider data and facts; use solid supporting evidence to help formulate decisions, and incorporate facts into his narrative.
He is seen as a promotable resource for the business, he may be considered for President or CEO of a smaller division in the future.
Daniel’s development plan includes an executive coach (external) as well as internal mentorship from the CFO, who is giving him guidance and support to develop data-driven decision making.
Do you know anyone like Daniel? Or do you see yourself in his profile? He is a good representative of a strong “I” behavioural style.
Can you imagine the benefit to better understand your own DiSC style and how you may impact others?
Once you grasp how your style affects people you work with, you adapt accordingly. Likewise as you build a team, you can better understand the dynamic of everyone within the team. Some may strike sparks with you, yet they bring tremendous benefit overall when you learn how to communicate to their style.
Time for Your Own DiSC Assessment?
Email me to take advantage of the insightful perspective of Everything DiSC Workplace®
assessment or to arrange a session with your whole team. This assessment will decode how best to communicate for your own success.
Not only will you receive a detailed report but I will also provide a confidential debrief where we will delve into your personal profile and/or team dynamic. Drop me a note when you’re ready to learn more about yourself and discuss potential career/leadership de-railers so you know how to head them off!
My hubby and I have this ongoing joke that I am a closet cape crusader. You see I stand up for good vs. evil and I even have recurring dreams where I leap out of my car to rescue someone from a car accident. Did you ever think of yourself as a super hero? Well I’m here to tell you, that just like every defender of the universe has unique powers, so do you!
All business leaders I’ve worked with have powerful influence over others as well as many other admirable traits. The fact is that each and every people leader brings special powers to the world; it just hasn’t been pointed out in that way!
What are Your Leadership Super Powers?
As a leader, I want you to take time to consider what super powers you possess. These will likely be leadership skills that you are best known for. As example, I am known for insight - I perceive things others don’t see in themselves. Through questioning, feedback and thought provoking conversation I help leaders grow, becoming aware of their own gifts.
Caution – Be Careful of Overuse
These unique skills make us great at what we do, but only when used in the right way. As leaders, it is important to look at your best skill and be aware of the trap to overuse it in a negative way. Some of the greatest learning comes from recognizing this nuance and avoiding the potential harm that can come from it.
Here are a few examples from some successful leaders I’ve coached, with the evil trap they had to steer clear of:
Decisiveness – The ability to quickly assess and evaluate pros and cons, then make a call. People with this power often are ‘go to’ people, called upon to provide advice and come up with solutions, particularly during tough times.
The Evil Side – the flip side of decisiveness is someone who can rush to judgement based on the wrong assumptions. If not careful they can damage trust with members of their team, as they may not take the time to seek input and detail from those who are closer to the information.
Tenacity – This power is the epitome of ‘when the going gets tough, the tough gets going’. You’re a leader who doesn’t give up; you hold yourself and others to high standards. Determined in the face of whatever challenges you encounter.
The Evil Side – the flip side of tenacity is someone who can be hard on their team, pushing them to succeed, not taking time to reflect and learn, missing out on reward and recognizing the team because you just want to keep going!
Dealing with Ambiguity – This is the power to be open and versatile, the ability to manage during times where you don’t have all the answers.
The Evil Side – the flip side of being good at ambiguity, can be a leader who is a bit wishy-washy or unclear. Your team will look to you to help them understand what is going on and why it is happening. You may be comfortable with the unknown but many people get frustrated without more concrete information.
Loves a Challenge –This is the power to take on difficult and meaty work, likely the one who is frequently asked to take on difficult assignments, complex tasks or projects.
The Evil Side – the flip side of loving a challenge can be taking on more work than is reasonable for your team to deliver. Often leaders who love a challenge will take on too much. The team can be quite worried and stressed as increased workload comes their way.
Thorough – This is the power of great detail orientation. You pride yourself on knowing the answers; can dive deep on a subject or know all the details on a project.
The Evil Side – The flip side to being thorough is micro management; I find high detail oriented leaders have difficulty delegating. They need to know every detail. Your team can lack a feeling of autonomy and trust.
Authenticity – This is the power to be real, you don’t hide behind a façade. You speak your truth, you are candid and open with everyone you meet.
The Evil Side – The flip side of being authentic is that you can share way too much about your life and personal business, making it very hard for you to make unpopular or difficult decisions, should you have to. Blurring the boundaries of leader/employee relationship can also lead to a lack of respect toward you.
Awareness is the Greatest Agent of Change
You can see from these examples that when a great leadership skill is overused it can result in damage to your relationship with your team and in some cases possibly hurt your career advancement. It’s important to reflect and consider when and under what circumstances you may be over doing it.
Becoming aware of how your behaviour impacts the people who report to you can be a real eye-opener. Consider having a proven 360 Assessment or confidential workplace survey done with your team to uncover feedback and help you grow.
Beam the Bat Signal
I may not be a Wonder Woman with a red cape and gold armbands to anyone other than my husband but my super powers are undisputable with anyone who I’ve worked with.
If you’re ready, I mean really ready to develop to your full leadership potential, I’d be honoured to be your coach! Drop me a line, or call me from your red phone I’ll be there. I’m already picking up telepathic messages!
Sitting together at a big oak table, in her spacious corner office on the 24th floor overlooking Bay and Wellington Streets in Toronto, my well-respected client asked me to help her map out the next steps in her career. She felt stuck; almost embarrassed that she was misaligned to her career after all it took to get there. Proof that even when you reach the coveted C-suite, you can still feel discontented or unfulfilled in your job.
Most people associate their sense of self and identity with the work they do and paycheque they make. You can see how difficult it would be to determine where to make the next move when you find yourself in this situation.
Where to Begin
I often suggest watching a TED Talk by Adam Leipzig, called How to Learn Your Life's Purpose in 5 Minutes. One of most popular TED Talks of all time, with more than 8.5 million views. In less than 10 minutes Adam provides 5 key questions to help identify your life’s purpose. It’s a great start to expanding your view on what you should do to give you fulfillment.
I use a variety of introspective tools as well as questioning techniques with my clients. If you feel stuck, or in a fog you’ll find a snippet of questions below that can begin to clear your view. This reflective exercise activates ideas, narrowing in on clues you can use to reimagine a more rewarding career or job.
Many of us are forced to make life-long choices selecting education specialties or career direction with minimal information about who we are and what we are best at. Seldom are we given tools to help identify what path to take.
Caught up in the tsunami of life and career, it sweeps you along without much time for reflection. In fact, sometimes it takes years of doing the wrong thing before it really dawns on you that you’re way off base!
Few can afford to leave their job to experiment and dabble in other fields to figure out where the right place is; instead you need a solid plan with a process to follow. What I’ve found best is to carve out time for self-reflection and introspection. Then seek feedback and dig into your strengths, doing this opens you up to connect with your calling.
YOUR CALLING = the intersection between doing what you love and the ability to make money doing it!
Who AM I Really?
The answer to the right place for most people is typically tied to who they are and have always been. There are trails of evidence that you can relate to when you go through this exercise. Similar to Adam’s Ted Talk these questions help you uncover what you’re meant to do.
Connect the Dots
While it seems a simple exercise, this reflection actually takes work to gather and time to contact and listen to as many people as you can.
It is vital that you remain open to hear feedback without judgement. Take notes, ask clarifying questions and avoid judging or defending. I always say feedback is a gift! So just accept whatever points people share and say thank you, graciously.
Armed with this information, you will find some obvious clues to connect the dots for what you are meant to be doing. The key to success in the future lies in leveraging your very best traits and skills while focusing on areas you’ve had the most enjoyment and impact to others. Impact to others is a crucial piece of data few ever collect. Service to others, or making a positive impact is a critical building block to most people’s work contentment.
From here brainstorm, look at what you can change in your current job to better align with your purpose. But also look for project work, roles, departments, or other industries and your network for potential opportunities to consider. The path isn’t always immediately obvious. Some people stay within their job working on the side with charities, volunteering or mentoring others or contributing to the greater good in other ways.
Craft an action plan to network further, identify potential jobs that leverage what you’ve done so far, look at independent work or other businesses where you can fully utilize all that makes you unique.
If you find yourself struggling in a job that leaves you feeling undervalued, and want assistance from a leadership coach to help guide you , provide feedback and gain clarity with accountability to follow through, please send me an email! Or if you’d like to delve deeper into who you are and what makes you tick, please reach out. It would be a privilege for me to help you find work you love!
Photo: Creative Commons Zero (CC0) license
Ever wonder how your company’s President or senior decision makers decide on who to promote? Well, I’m going to reveal it to you today.
...It doesn’t have anything to do with how many additional hours you put in.
...It has no relation to how many lunch breaks you skip.
...And your late night email response rate has absolutely no bearing on the decision.
It’s all about HOW you show up!
You see, senior leaders are listening carefully to those reporting to them and are observing who gets acknowledged most frequently – and yes, HR partners are also providing them with insights regarding HOW people situations have been dealt with. Senior Execs are always on the lookout for future leaders who can make a positive impact.
Of course the unique keys to being promotable may differ slightly from one organization to the next, but there are many elements that senior teams everywhere look at to determine who stands out above the rest.
So, how do you get noticed in a sea of people? Here are a few things you can do to demonstrate YOU are the one to watch:
1. The Buck Stops Here
Can you say accountability three times?!!! The promotion-worthy never shirk responsibility or pass the buck – they jump right out in front, even when they don’t own the root of the issue. If there is a problem, step up and demonstrate ownership. Executives want people they can always count on to resolve issues so they don’t have to.
2. Coach People to Execute
To be seen as a strong promotable resource you want to be able to show that you can help your people stretch to deliver. To do this you need to know your people well and understand their strengths. Give them courage to take on assignments that really play to their strengths and then set expectations for them to deliver results. A great book to raise your game on delivery is Larry Bossidy's Execution: Discipline of Getting Things Done.
3. It’s More Than Performance
Senior executives look for people who are socially dynamic, who can adapt appropriately to different social situations; they have strong capabilities in understanding and perceiving the emotions of others – they are not JUST a high performer! If you’re simply relying on your exceptional performance to get you that promotion, now’s the time to take things to the next level. Focus on cultivating and developing emotional aptitude to guide your thinking and behaviour and then practice managing or adjusting your emotions in the workplace, according to the situation.
To develop and hone your emotional quotient/emotional intelligence, you must focus on the ‘HOW’, not the ‘what’. Watch this video with Daniel Goldman explaining EQ to further develop your own knowledge of emotional intelligence!
4. Purposefully Take Initiative
Always be on the lookout for big hairy problems to take on – and then get tagged to be the one to find the solution! Presidents and senior leaders are just waiting to hear about the great people they have in their team who can put out the fires, stop the chatter of the troops and calm issues with stakeholders.
5. Deal With Tough Stuff
Reorganizations, performance issues, difficult stakeholders, angry staff, ticked off customers – these are the things that make everyone’s corporate life miserable. Most people shy away from conflict and acrimonious bitter disputes, but to stand out you’ll want to get really good at walking towards the nastiness to sort it out. When you are seen as someone who can be tossed the baton and make the pain go away, you are sure to be noticed by the senior team.
6. Lead In The ‘White Space’
On an organizational chart there are lines that join people – that is the hierarchy. Those with highest potential manage all the white space in between – they realize that processes cross boundaries and they ensure the processes they own flow smoothly through the organization. Here is an old article about process thinking - Managing the White Space. worthy of a look. People who lead in the white space are collaborative, curious to understand the impact of their teams work on all other stakeholders, and people who take ownership of their own processes – they activate others to work together. Top executives love to hear about people who calm the discord and noise in the system, turning the complicated into something simple.
7. Excel In The Grey
All companies, big and small, have some level of ambiguity. Those who can lead people through turbulent times and excel in spite of having all of the details are rock stars. Senior leaders gravitate to promoting those who don’t have to have all the answers before moving forward.
If you’re keen to be noticed and would value feedback and support from an outside source call us today. Dots Leadership Solutions offers customized offerings that can help you tap into your own potential and help guide you to that sought after role!
“Let’s play follow the leader Nanni,” my 3-year old grandson says, pulling on my hand. He then leads me through the house, taking me downstairs and back upstairs. We crawl, we jump and we stand still; he laughs when I shadow him and is so delighted I’m following his lead. He then says, “Nanni its your turn to be the leader!”. After much laughter, we fall into a heap on the couch. Fun and shenanigans like this make for some great memories.
Too bad leading a team isn’t quite that straightforward – or is it? As a leader, trusting your team members to take the reins and empowering them to problem solve on their own demonstrates a great sign of strength. The very best leaders involve their team in creating the roadmap to attaining business results. Likewise, they involve them in making improvements to the workplace where it will directly affect their roles.
Today, organizations and employees are demanding more of their leaders than ever before. With corporate downsizing, rising inflation, the instability of the markets and the low Canadian dollar companies are struggling to stay ahead; they need leaders who can effectively maximize every resource.
Likewise leaders are looking for high performing teams who not only follow, but who can be trusted to take on key projects and initiatives – they have to be able to do far more with way less. Open communication between the leader and their team members is a critical success factor to high performance, yet many struggle to connect effectively. Therefore the relationship of the leader with their team is at the core of what builds employee engagement and results.
How do you measure up as today’s leader?
Here are some of the key leadership traits employees look for in today’s leader. Take a moment to evaluate yourself on a scale of 1-5.
A leader who is ‘real’ with their people. Someone who doesn’t hide behind a corporate mask and is humble enough to show they too make mistakes. They can relate to their employees as they have been in their shoes.
A leader who gives their employees the latitude to solve problems on their own and backs them up, when necessary.
A leader who follows through on their commitments – they say what they will do and then, what do you know? They do it! Employees want to be able to count on their leader to be dependable.
A leader who demonstrates support to their employees through action, not just words. They take time to know their people, they support their career goals and leverage their greatest strengths by giving them the right work. They then acknowledge and recognize their good work.
Action Oriented ______________/5
A leader who gets things done, but does so with their team. They want them to succeed, together. Employees today want to be a part of a winning team who love to accomplish important and meaningful goals.
A leader who makes thoughtful decisions – is not ‘wishy-washy’. One who works with their employees to find their own path and who helps ‘connect the dots’ from organizational goals to the department, team and individual. Someone who organizes work appropriately, fully utilizing the best skills of their people.
Now that you have an idea of what your strengths and weaknesses are as a leader, create an action plan, focusing on the traits you may still need to work on. Consider seeking additional, candid feedback, from your team by asking your team to complete the attached assessment of the traits. Have them complete it anonymously, dropping it in your mail slot/on your desk. Once you have reviewed the feedback demonstrate to your people how you will be working on these areas.
Additionally, share your results and plan with your own leader to open dialogue for further feedback from their perspective.
Be the leader others want to follow…
The role of today’s leader is to create a positive employee experience tailored to meet the needs of individuals in the team, while delivering exceptional results for the business. Today’s leader requires a blend of finely honed communication skills and smart-savvy business prowess, with a knack for understanding and leveraging the skills of the people they lead.
To create a positive culture and environment where your people really do want to follow you, take the time to learn about the people who work for you! You may discover some outstanding and hidden gems and have some fun at the same time!
For more information, or to discuss how we can help you reach your leadership goals, please feel free to Contact Us. You can also learn more about Dots on our About page.
Elaine Adamson is a leadership consultant with Dots Leadership Solutions Inc. A natural dot connector. Passionate about coaching team effectiveness and leadership development she shares over 25+ years of real-life tips and tricks that really work!
Elaine believes you can discover and leverage strengths to forge a strong team dynamic despite business challenges or organizational change.