Dots Leadership Solutions
  • Home
  • About
  • Specialties
    • Employee Engagement
    • Team Effectiveness >
      • Team Workshops | Assessments
    • Leadership Coaching
  • Blog
  • Testimonials
  • Contact

Help Wanted: How to Find the Right Person In A Sea of Serial Job Seekers

9/6/2017

2 Comments

 
Crowd of people around happy smiling black man with his arms extended up
If you’re like many of my clients, you have probably posted a job to fill, only to find yourself sifting through 200+ UNqualified applicants.
 
With the likes of Monster, Indeed and Career Builder simplifying the job hunting process, it has made it easy for serial job seekers to blast out applications to a mass number of postings without even reading the full job posting.
 
But this doesn’t help you—you need to find the ‘right’ person to without wasting your time! This means you need to be extra diligent in your quest to hire, in order to reduce the number of serial job seekers you encounter.
 
To help you find the right fit for your new role, follow these top 5 tips…
 
Know Your Team Fit
Before you even post a job, you have some thinking to do. Ask yourself how easy is it for you to describe what your team is all about and what type of person you need to join the team?
 
The best way, in my opinion, is to begin by assessing your current team as well as yourself:
  • Consider the team dynamic, not just the job ie) how supportive, independent, action oriented, data oriented, or how outcome focused, attentive to others, process oriented or collaborative is the existing team
  • Consider the job as it relates to the team ie) will this role influence others or need to get down to process work, will they be autonomous or take direction from others, is it strategic or operational
  • Consider character traits - what are the right traits and behaviours to be an effective team member enabling other teammates to succeed AND fit in your company
  • Consider the communication style - what style would be complementary to the group, what style fits with both you or others that may report to this role
  • Consider the skills – what skills may be missing in the team (nice to have) in addition to what the job may require
 
These are just a few of the questions you should think through in order to be clear about the right fit you are looking for, prior to constructing the job posting.
 
Bonus Tip - If you struggle knowing the personalities of your current team, consider using a tool like Everything DiSC Workplace®. In my experience, it offers an objective way to assess the different styles of both you and your people. It will help you avoid hiring the wrong fit by learning more about the type of person who may rub you or the team the wrong way. Call or email me if you'd like to give Everything DiSC Workplace® a try.

Don’t just ‘Post and Pray’
Job postings are a passive method to source candidates; you simply ‘set it and forget it’.  But unless you hire help to review all of the resumes that roll in, I don’t recommend posting to public job boards—this is where serial applicants hangout because it’s very easy for anyone to apply to everything!
 
Better than posting to a public board is sourcing people through places like LinkedIn or hiring someone else to do the sourcing for you.
 
Agencies, while expensive, usually offer a guarantee to replace a bad hire and consultants are particularly great at finding those who come highly recommended. Regardless of which option you choose, both will save you the headache of dealing with serial applicants.
 
In my experience, people who come highly recommended have an 80% higher rate to be a fit for a role because seldom will someone put their neck on the line to recommend somebody who is a dud.
 
Get Specific
It’s vitally important that you’re crystal clear about the job function to be performed. By having a really crisp posting, you can reduce the number of, “Oh, even I can do that job” applicants, which only add to your pile of unqualified resumes.
 
To do this, write the posting for your open role identifying the 6-8 key criteria the right person absolutely must have—it should NOT look like every other job posting in the market, nor should it be a full job description filled with internal lingo.
 
Make sure your criteria includes both the skills required to do the job, as well as the behaviours you’re looking for that fits your business and team we talked about above.
 
Feel free to look at other similar jobs to get a few ideas for how to write the description, but make absolutely certain that your job posting captures the unique details of what YOU and YOUR business needs.
 
The serial job seeker will respond to anything they think they can do – so the more explicit your job posting is, the higher the likelihood of good quality applicants and reduction of ‘lookie loo’s’ wasting your time.
 
Bonus Tip - To ensure you’ve covered all of the necessary bases, have a few people lend a critical eye to the posting to check that it conveys the right level and complexity of the position you’re looking to fill. 
 
Use a Title With Kick
The first thing a serial applicant will look at is the title, followed by the position summary, yet so few use this space for impact. This is a great spot to help nix ‘quick clicker Louis’ from automatically applying.
 
Just because the job title in your company is Customer Service Representative doesn’t mean you can’t post Customer Service Representative – Articulate, Quick Thinking & Data Savvy. This unused space in the title field is a perfect spot to differentiate your role. Right off the bat the reader will ask themself if they meet your criteria and you’ll eliminate a bunch of unwanted hopefuls.  Likewise the summary – don’t just regurgitate company fluff here. Use the key success profile of the position to summarize the criteria you’re looking for. Think of it like the lead to a very interesting news article – a few short words that make it interesting to ‘click here.’
 
By using both of these underused spots you’ll increase your chances of:
  1. Standing out from other postings.
  2. Improving quality respondents.
 
Talk to Your Network
I’m a huge fan of LinkedIn. It is a great tool for building your own professional network and it also serves as a powerful resource for viewing candidates before you meet them. Leveraging your network is a great strategy to avoid the serial job seeker.
 
If you have access to your own LinkedIn network, make sure you tap into it. Tell your peeps you are looking to hire and send them the posting to share or think about who they know who may know suitable candidates (hopefully they will tell two people who will tell two people… and so on). No matter if they’re friends, family or former colleagues and bosses, they’ll know people, and they may be able to connect you with your next right-fit candidate.
 
But LinkedIn isn’t the only way to connect with others. You can also try:

  • Reaching out to past colleagues or industry-related connections to let them know what you’re looking for. If industry skills are a must have, this is a great group to tap into.
  • Contacting people you know who have a similar success profile to what you’re looking for. People tend to surround themselves with those who are similar to them, which makes these people a great resource for finding the kind of employee you want. Remember, the idea here isn’t necessarily to offer these people the job, but to see whom they know who’s suited for it.
  • Talking to your current staff. Let them know about the success profile you’re looking for and ask them to consider who they know. Since they’ll care about who might work with them, current employees are a great resource for finding candidates. (Bonus Tip: consider offering a reward for successful referrals!)
 
Help is But a Call Away
Hiring someone new to your team can be time consuming and, for some, even daunting especially with the number of serial applicants out there. The good news is you don’t have to go it alone.
 
If you have a position you need to fill and are tired of slogging through a sea of serial job seekers, I’m here to help. As your partner, I’ll save you time while finding the right person to join your team and organization by:

  • Getting to know you and your team to determine what gaps your new hire may need to fill
  • Working with you on developing a succinct job posting that captures exactly what your business and team needs and draws in the right response
  • Accessing my own network of highly recommended professionals to help source great talent
 
Get in touch with me and let’s talk about finding you the right person for the job—meeting and getting to know people is one of my most favourite things to do!
2 Comments

Building a Kick-Ass Team From the Ground Up Part 2 – Team Identity

2/3/2017

0 Comments

 
Four adults dressed in office attire giving each other a high five and smiling in celebration
Welcome back to our series ‘Building a Kick-Ass Team From the Ground Up’. In the first post Part One - The Start Up Phase we covered the initial phase of team formation. In this blog, we’re moving on to building the team’s identity, which is essential for establishing team norms so that everyone knows how the team operates.
 
In this phase you will be hands-on and sometimes directive.  This is a time for obtaining your new team’s commitment, setting well-defined expectations and clear objectives. This is also a critical time for you, as the leader, to demonstrate your commitment and follow through. Lets look at the key steps to founding your team with an identity each member can embrace. 
 
1. Crack the Ice
Right now you have a team of strangers together or they haven’t worked together with you, as yet. To get work done, they’ll first need a chance to connect on a different level; otherwise they’ll naturally be cautious and hesitant to get down to work.  You COULD throw them straight into the day-to-day work, but we’re talking about building kick-ass teams here – and kick-ass teams begin with a kick-ass culture. A better way to begin would be with a little bit of fun – laughter is the one of best ways to help people break down their walls.
 
There are plenty of team-building icebreaker games you can do to help warm up your group. Just be mindful that the icebreaker should properly underpin your objectives and be appropriate for the work environment. For example, I don’t recommend a game that involves hand-holding (i.e. like the one called Electric Current in the link) with engineers in a corporate workspace – they surely would be uncomfortable and resistant. 
 
One of my favourite icebreakers is storytelling. This involves getting everyone together in a room and having each participant share the following:

  • Name
  • Role (if not known by the team yet)
  • Something about their last job (company/experience)
  • A personal story including several elements such as: where they grew up, how many siblings they have, where they are in their birth order, their favourite childhood toy, their favourite decadent dessert, their happiest place to vacation, their most hated job etc.
 
As the leader of this icebreaker, it’s important to listen carefully and point out similarities or connections between team members (i.e. like how many people are a middle child). It’s also important to watch how comfortable each participant is. If anyone seems uncomfortable, try giving him or her a different question when they get stuck. If it’s a big group you can also break the team into smaller groups then have each group provide an overview of the fun highlights they learned.
 
To wrap up the icebreaker, make a summary statement about your team’s diverse backgrounds, different skill sets, similarities or the great potluck lunches you expect to have in the future!
 
The most important note is that YOU go first! You set the tone for participation. Make the exercise fun and memorable and be open and transparent. Enjoy this time to connect before you all get down to business.
 
2.  Set the Stage
Remember in Part One – The Start Up Phase when you did all that white boarding of your vision? Now’s the time to share it! 
 
Even if you went over your plans with each person, as you were onboarding, it’s still important to review your vision and communicate your expectations to the whole team. If you’re in a formal work environment, you may wish to create a slide presentation to walk through, otherwise use this list below to help guide your team meeting:

  • Discuss the primary accountability of the team
  • Review the long term/short term goals
  • Talk about what problem(s) will need solving
  • Walk through the timeframes, challenges, known issues and potential pitfalls
  • Familiarize the group with the key stakeholders they will interface with
  • Communicate what success looks like for this team
  • Discuss how will you measure it
  • Review the different roles on the team – you may want to share a high level accountability statement for each role
 
Kick Ass Action Step - Share Your Top 5 Personal Values
Take time to let your new team know about what you personally value and expect – these help to lay a foundation for the behaviour of the team. You can refer to this Core Values list to contemplate your top five. By conveying what you’re all about, you’ll be helping your team know more about who you are and what you do or don’t tolerate. 
 
3.  Assign the Mission
Just like in the Mission Impossible movies, each team member needs to know what they personally need to accomplish, what they will be held accountable for and who to go for approval or solving problems. This is a perfect time to share the job specs you developed in phase one, if you haven’t already.
 
Provide members of the team with their own job description and have him or her review their role considering the context you shared when you set the stage. Discuss their individual objectives to help meet the overall goals and ask them to begin thinking of their own development plan.  This is a good time to check in and see what help they may need to be successful, and to let them know how frequently you’ll be checking in with them moving forward. 
 
4. Establish Team Norms
You’ve likely worked in different teams with an assortment of distinct norms. Perhaps you’ve encountered one where the people were backstabbing and constantly late to meetings, or another where the people were supportive and eager to help each other succeed. I can guarantee you that the difference you experienced wasn’t the company; it was very much indicative of the behaviour of the leadership. 
 
Team norms are standards and operating principles that groups demonstrate and quickly become the internal culture of a team – the ‘how we do things around here’ you encounter. It is during the ‘building team identity’ step that you, as the leader, can set the tone for these norms, whether by design or by action. The way your team operates is a direct reflection of you.
 
Think about what your team can count on when working with you…
  • What are the principles that you would want to guide your team’s action?
  • How will people operate with one another?
  • How will meetings be conducted?
  • How will problems be solved?
 
With your guidance and direction in these areas, you can influence the culture of your team in a way that will not only have an immediate effect, but also a long term one. If you’d like to chat about developing a team charter that everyone will ‘sign up to’, let me know – I work with businesses to set principles that shape team norms.
 
Kick-Ass Action Step: Take a moment to list the norms YOU will personally uphold and commit to – i.e. responding to emails in a timely manner, remaining open to differences, working efficiently, following through on commitments, being on time etc. Then make those your MO!  Your actions will directly influence how the team culture is formed.
 
 
5.  Be Consistent
I recently read a great post on LinkedIn called No Consistency, No Success by Grant Cardone. In it, he acknowledges that consistency builds discipline and disciplined actions done consistently create success – both personally and professionally.
 
The fact is, the best leaders follow through. This builds trust, creates credibility, sets the tone with a team and forms the basis of a team’s identity. Follow my simple Kick Ass rule below to become a more consistent leader:
 
Kick-Ass Tip – a simple rule: 
  • Say what you’re going to do
  • Do what you say you’re going to do

​If you’re setting up your team identity or are struggling if its gone awry and want to talk strategy or simply design a killer team building session, contact Dots Leadership Solutions. We design kick-ass strategies to help leaders launch their teams successfully!
 
Watch for the next instalment in the series, Building a Kick-Ass Team From the Ground Up – Bust Through the Barriers, where we’ll talk about the high conflict stage of a team formation – this is where you’ll learn how to earn major leadership stripes!
 
We welcome your comments – let us know of your challenges or successes in building a kick-ass team.
 
 
 
 

0 Comments

Does Team Building Equal Building a Team to You?

6/13/2016

0 Comments

 
Three people gathered around a table writing on sticky post it notes and placing on the table
Boy blurred in background stacking and balancing colourful blocks in the foreground
‘Oh goody’, we’re going to have a team offsite (which is really onsite in the old boardroom), and ‘oh yay’ we’re going to have sandwiches and maybe even salad. 

Everyone wants a free lunch, right?
 
You’ve all been there. You know what I’m talking about – one of those team-planning sessions where they bring in only two Diet Cokes and three cans of Sprite for a team of 7. The food is the same, boring sandwiches and the last person to arrive always gets stuck with the egg salad…every. single. planning. meeting. 
 
You do your “team building” [sarcastic voice] – “If you were an animal, what kind would you be and why”.  And then your manager divvies up the agenda to each team member so that everyone can contribute.  Together you wordsmith the team objectives from last year so they sound more like this year.  That’s the planning done.
 
The big crescendo of the day is to all go out to dinner together (even though no one really wants to).  Everybody sits with the persons they prefer and make idle chit chat, watching their phones carefully as they don’t want to miss an early train home.  And then, everyone is gone promptly by 6pm.  
 
Did you feel the team bond?? Do you feel setup for success for the coming year of challenges? Did they work through challenges they anticipate for the year?  Was there candour about process?
 
Lets Kick That Old Way Up a Few Notches!

I want to amp up your thinking on team building – I want to really elevate and place emphasis on BUILDING a team.  Building takes effort.  Lets put a stop to meaningless onsite/offsites and start creating momentous building blocks for high performing, productive, ‘kicka$$’ teams!!
 
Who’s with me?
 
Definition of High Performing, Productive, 'Kicka$$' Teams:
  • All members know why the team needs to exist for the company
  • Each person understands the deliverables that need to get done
  • Individually, each member is a bit stretched from their comfort zone (not overworked) as part of their growth and development
  • The work has been designed so that everyone owns their own accountability
  • Clear delineation of duty exists and it’s rich, meaningful work at the right level they feel great about
  • The team openly helps one another (I know.  Wow!!)
  • Everyone communicates openly, candidly sharing short cuts, tips and support (the ‘we got your back mentality’ lives here)
 
 So, imagine how good a purposefully BUILT team would be? 

They do exist, some are in very good shape, but if you’re a leader whose team may not be there right now I have great news, YOU can make it so!!  Here are some of the building blocks of success you can use to build your team with purpose.
 
7 Building Blocks to Strong, High Performing, Productive 
​'
Kicka$$' Teams


​1. Create a team credo – Why does this team exist in this company under this department? What do we believe in? What are our shared values?  Think about what would be missing if the team did not exist, this will help you and your team members understand why you’re so important.  Reviewing this together annually will keep everyone in tune with your stakeholders.

​2.  Define your deliverables this year – What must this particular team deliver this year?  By when?  Write down team goals using the SMART principle (Specific, Measurable, Attainable, Relevant and Timely. Create these together, openly debate and discuss.

3.  Know your people – What skills exist in your team? Where did your people come from? What are their goals? What are their strengths and weaknesses?  What comes easy and what work makes them most uncomfortable, why? How do they see their work, the company, the department and the team?

4.  Design workflow and review structure – Does the work flow easily in and through your team, or is it convoluted, confusing multiple touch points with time wasting as a result? Does each role holder have a reason for being? This should be reviewed whenever work changes.

5.  Create clear role clarity – This is a biggie. If I asked each of your team what the other people did, can they answer?  Does everyone know what is expected of him or her? Do they know what is within their own control? Do they know when they would come to you or to someone else for decisions? Are they accountable for an output or are they a cog in the wheel? Does everyone understand what part they play to accomplish the overall team deliverables?
 
6.  Play to their strengths – Do they know themselves? Are your people set up to do their best work? Have you matched them to the right level of work? Does the team know about each other’s strengths and know how to leverage them?

7.  Provide opportunity to communicate – Do you have regular team meetings to review progress? Do you give time to openly debate and discuss and resolve issues as a team? Do you make time to connect with each person and check in to see what challenges they are experiencing?  Do you ask questions to understand? Do you allow them to make mistakes and coach for the learning? 

You’ll notice that embedded in each of these building blocks is the key leadership traits of today’s leaders. (Try our free leadership assessment to assess how you measure up).  Creating a positive employee experience is one of the main roles you have as a leader, true team building serves as a key to positive employee engagement .
 
There are any number of fun and interesting team activities you can do as a leader to purposefully build your team using these building blocks – and there is help if you want it!!
 
If you need help in crafting a solution to set you up for success, or to discuss how we can help you reach leadership and team effectiveness, please feel free to contact us. You can also learn more about the Dots story .

0 Comments

    Author

    Elaine Adamson is a leadership consultant with Dots Leadership Solutions Inc. A natural dot connector. Passionate about coaching team effectiveness and leadership development she shares over 25+ years of real-life tips and tricks that really work!

    Elaine Adamson Leadership Consultant
    ​​Elaine believes you can discover and leverage strengths to forge a strong team dynamic despite business challenges or organizational change.  



    Categories

    All
    Assessment
    Behaviour Issue
    Bullying
    Burnout
    Clarify Accountabilities
    Coaching
    Connect
    Development
    Development Plans
    Difficult People
    DISC
    Discover
    DiSC Style 'C'
    DiSC Style 'D'
    DiSC Style 'I'
    DiSC Style 'S'
    Disengagement
    Effective Leadership
    Employee Engagement
    Employee Morale
    Executive Coach
    Feedback
    Hiring
    Leadership
    Leadership Skills
    Manage Yourself
    Optimize
    Organizational Structure
    Org Design
    People Issues
    Positive Culture
    Promotion
    Recruitment
    Reduce Stress
    Respect
    Role Clarity
    Set Expectations
    Succession Planning
    Survival
    Team Bond
    Team Building
    Team Communication
    Team Effectiveness
    Tough Conversation
    Trust
    Understand Type
    Vision
    Work Life Balance
    Workplace Bullies

    Archives

    January 2020
    December 2019
    August 2019
    July 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016

    RSS Feed

Specialties

Employee Engagement
​
Team Effectiveness
Leadership Coaching

Company

Our Story
Blog
​Testimonials

Support

Contact Us
Privacy Policy

© COPYRIGHT Dots Leadership Solutions Inc. 2020
​.ALL RIGHTS RESERVED.
Photos used under Creative Commons from Bryce Bradford, Wonderlane, thedailyenglishshow, Sebastiaan ter Burg
  • Home
  • About
  • Specialties
    • Employee Engagement
    • Team Effectiveness >
      • Team Workshops | Assessments
    • Leadership Coaching
  • Blog
  • Testimonials
  • Contact